emis intellectual technology support is delivered by the same team that for the last 18 years has supported 175,000 professionals daily in the health, defence and legal sectors.

Support is only a phone call or mouse click away:

• remote diagnostic and investigative tools mean that problems can be fixed fast — sometimes before the user even notices them;
• our ITIL trained service desk staff and over 400 support, engineering and development personnel are available by telephone or in person nationally and internationally to assist with any software or hardware issues;
• issues and development requests can be tracked online;
• Seneca CM's technology refresh service and patching mechanism automatically bring servers and PCs up to date with the latest version at no extra cost and with no additional user effort.